FAQs

Canavape stands out in the CBD and hemp market due to its unique approach to product manufacturing. Unlike mass-produced or white-labelled UK products typically made from just isolated CBD, Canavape's range includes a broad spectrum of natural hemp compounds & plant terpenes. This ensures the effectiveness of our products through the entourage effect. Our selection goes beyond basic CBD, incorporating a blend of active ingredients, terpene blends, and other beneficial compounds.

Each batch is crafted with care and expertise, reflecting over a decade of experience in sourcing the finest ingredients globally. While we specialise in comprehensive cannabinoid products, we also cater to those seeking pure CBD isolate products.

Store your Canavape CBD E-liquid, CBD vape pen, or CBD oils in their original boxes at room temperature, away from direct light. Natural changes in colour and separation are normal and do not affect potency. Crystallization of CBD vape pens & cartridges is expected as we do not use diluents or cutting agents. Detailed storage instructions and directions are provided on the packaging of all Canavape & ECS products.

Canavape CBD E Liquids, CBD oils, and other cannabinoid products have a lengthy shelf life, remaining stable for between one to three years when stored properly as per our guidelines on the product packaging. For your assurance, we include an expiry date, best before date, and batch number on all our products. If you have a product past its date and need to assess its suitability for use, please reach out to us with the batch number for detailed information. This commitment ensures you have all the necessary details for optimal product use and safety.

Canavape's product range, including the full spectrum series, features a variety of cannabinoid profiles. Full spectrum products, like Canavape Complete CBD E-liquid, contain a blend of cannabinoids including undetectable levels of minor cannabinoids, higher levels of CBG, and CBDv, ensuring legal compliance without THC's psychoactive effects. We also offer products with detectable minor cannabinoids, adhering to legal THC limits & UK law. Additionally, our CBD oil food supplements are free from detectable THC, catering to diverse customer needs and preferences.

Canavape and ECS® products are mindful of common allergens. ECS Gold Drops CBD oils, capsules, and balms contain MCT oil derived from coconut. Canavape CBD E-Liquids use propylene glycol, generally safe and not a known allergen. Canavape Complete and terpene products contain terpenes at safe inhalation levels but may rarely cause allergic reactions. Our products are free from dairy, eggs, fish, shellfish, wheat, gluten, soy, GMOs, and sugars. CBD oils are produced in a facility handling nut traces. Ingredient details are available on product packaging and labels.

The PG/VG ratio in Canavape CBD E Liquids and vapes varies by product, reflecting the unique inclusion of cannabinoids, terpenes, and other compounds. Our broad-spectrum flavours have ratios of 50:50 or 60:40 VG to PG, with Watermelon Ice at 70:30 PG to VG. Canavape Complete with terpenes uniformly has a 30:70 PG to VG ratio. Terpenes influence the viscosity, with CBD E liquids appearing thinner. Temperature affects thickness, hence the need to shake well before use. High-strength additives are PG-based, ideal for mixing with 50:50 ratio E Liquids. Our vape pens and full spectrum vape carts contain no VG or PG, using only natural ingredients without diluents or cutting agents.

While Canavape CBD E liquids are best vaped alone, they can be mixed with other E liquids, especially our high-strength additives designed for this purpose. These additives pair well with 50:50 PG/VG E liquids. To customise strength or cannabinoid composition, mix our additives with Canavape's larger CBD E Liquid bottles. All Canavape short fill bottles are intentionally filled with spare room to accommodate up to 15ml's. This versatility allows users to tailor their vaping experience, reflecting our commitment to individualised cannabinoid and terpene preferences.

CBD dosage is highly individual, depending on factors like age, weight, and body chemistry. Start low and increase gradually to find your optimal dose, noting that effects, especially from oral intake, can take up to 4 weeks. Vaping offers a faster method. The FSA suggests a maximum of 70mg daily for adults & we agree. It's safe in high doses, but consult a healthcare professional if on medications like blood pressure controllers. Canavape's range caters to varying preferences, allowing personalised cannabinoid experiences.

Yes, you can combine Canavape vaping products with CBD oils or other CBD-containing items. This combination allows you to benefit from a range of cannabinoids and terpenes. Vaping alongside other methods like using ECS Gold Drops CBD oil can enhance your cannabinoid intake, helping you find what works best for you. Our diverse product range ensures there's something for everyone's preference. For more guidance on product use, feel free to contact us.

To calculate a 70mg intake of cannabinoids from our products, check the strength on the product box, shown as mg/1ml. For example, Canavape Complete has 36mg/1ml. Vaping just under 2ml per day achieves around 70mg. A 50ml bottle, therefore, lasts over 30 days for doses between 35mg and 70mg. This makes our bottled CBD E Liquids and refillable CBD vape pens more cost-effective compared to disposable options, offering sustained value over a longer period.

While Canavape doesn't produce CBD oils specifically for pets, many pet owners do use such products for their animals. Our ECS Gold Drops CBD oils are generally pet-friendly, but they're not marketed for pet use due to UK Veterinary Medicines Regulations. These regulations govern the manufacture and marketing of veterinary medicines. We adhere to these guidelines, ensuring compliance and not advertising our CBD oils for pet use. Pet owners should consider these factors and consult a veterinarian before using CBD products for their pets.

Canavape products will be available nationwide in retail stores from Feb 2024, following a recent update to our range. Currently, you can find Canavape in select specialist stores focused on CBD, cannabinoids, and medical cannabis. Retailers interested in stocking Canavape and ECS products are encouraged to contact us for more information.

CBD, or Cannabidiol, is a natural compound found in hemp plants. It's known for its potential therapeutic properties without causing psychoactive effects like its well known counterpart THC.

CBD is believed to interact with the body's endocannabinoid system, potentially offering health benefits like reduced anxiety and pain relief. Our products are sold as consumer wellbeing products are not to prevent, cure or treat disease.

The onset of CBD's effects varies, depending on the method of consumption. Effects from vaping are almost instant because you bypass the digestive system offering more active CBD via the blood brain barrier. Sublingual intake from CBD oils like Gold Drops can be felt within days, while capsules and other products tend to be used for weeks in order to build up the level of Cannabinoids within the body.

CBD oil & cannabinoid products in general are legal in the UK as long as they contain under 1mg of THC or total controlled cannabinoids per container, or product unit. THC is the compound responsible for cannabis's psychoactive effects although other cannabinoids are controlled due to their own effects, for example: CBN can make you sleepy and THCV can feel like a very mild version of THC.

No, CBD does not cause a high. It's the THC in cannabis products that's responsible for psychoactive effects, and CBD products typically contain minimal to no THC as demostated by reputable brands formualtion and laboratory analysis.

CBD itself is not considered addictive. It's often used as a natural wellness supplement and lacks the addictive properties found in substances like nicotine. None of our products contain addictive substances, we focus on natural and beneficial products for your wellbeing. Vaping CBD is the most efficacious route of taking CBD & cannabinoids.

Side effects of CBD are rare and usually mild, including dry mouth, fatigue, and changes in appetite. Always consult with a healthcare professional for personal advice.

CBD can be consumed in various ways, including CBD oils, CBD capsules, edibles, and CBD vaping. The choice depends on personal preference and the desired effect. You can use different methods at the same time if you want to work out what works best for you. Our customers tell us that they find vaping CBD, taking CBD oils and CBD capsules to be most effective.

Yes, Eventually. CBD products have a shelf life, typically anywhere between 12 - 36 months dependant on the formulation. Store them in their product boxes to maintain their quality. All our CBD products carry either an expiry, best before or manufacturing date. If in doubt contact us.

CBD's effects can vary in onset; sublingual and vaping methods act quickly, while edibles like CBD capsules and topicals may take longer to feel.

Purchase CBD oil from reputable UK sources such as our recommended retailers, health stores, or trusted online retailers like Canavape.co.uk - its advisable to steer clear of online market places & buy your CBD products from a CBD specialist.

No, hemp oil and CBD oil differ. Pure hemp oil typically comes from the seeds of the hemp plant and doesn't contain CBD, while CBD oil is made from the plant's leaves, flowers, and stems. CBD oil is highly refined or isolated and contains active cannabinoids. Both CBD oil & pure hemp oil are used in our CBD oil products.

CBD taste varies depending on the brand and product. Generic CBD oil can be earthy or grassy but our CBD oils like ECS Gold Drops are flavourless and pleasant to take due to the purity of the CBD alongside pure carrier hemp oil. CBD E-liquids taste as they are designed to based on their flavour name or by terpene profile.

CBD does not impair cognitive function, so it's generally safe to drive after taking CBD. However, individual reactions vary, and it's important to know how CBD affects you personally.

The Endocannabinoid System (ECS) is a complex cell-signalling system in the body that plays a role in regulating various functions and processes, including sleep, mood, and appetite. Rather like other systems within your body, the receptors within the endocannabinoid system are designed to accept or receive different cannabinoids. ECS® is also the name of our CBD supplement brand which stands for Endocannabinoid Supplements, this product range offers CBD oils, CBD capsules & cosmetics.

CBG, or Cannabigerol, often referred to as the 'stem cell cannabinoid', is a valuable compound found in cannabis plants. It serves as a precursor to other cannabinoids like CBD and THC. CBG is highly regarded for its potential therapeutic benefits, which complement those of CBD, and it's also valuable in terms of cost due to its rarity and complex extraction process. Many of our Canavape products include CBG, enhancing their effectiveness and offering incredible value, making them a superior choice for consumers seeking the full benefits of cannabinoids.

THC, or Tetrahydrocannabinol, is the psychoactive compound in cannabis responsible for the 'high' sensation, unlike CBD which is non-psychoactive.

H4CBD, a wholly synthetic cannabinoid created through CBD hydrogenation, is rumoured to be more potent. This process involves adding hydrogen to CBD, altering its chemical structure. Its efficacy and safety, especially for vaping, remain under scrutiny due to its newness and lack of extensive research. While we do not currently include H4CBD or synthetic cannabinoids, our commitment to innovation and science may lead us to consider it in the future, should research substantiate its benefits and safety. For now, we maintain a focus on naturally-derived cannabinoids, ensuring the highest quality and safety standards in our products.

Terpenes are aromatic compounds naturally found in many plants, including cannabis. They're responsible for the distinct aromas and flavours. In cannabis, terpenes work synergistically with cannabinoids to enhance their therapeutic effects. Canavape has been pioneering the incorporation of terpenes into our products since 2014, leading the way in maximising the benefits and experience of CBD products.

Yes, terpenes are believed to have medical benefits for which they have been studied. They may enhance the effects of cannabinoids through the 'entourage effect,' potentially improving the overall therapeutic outcomes. Canavape's focus on terpenes since 2014 has been a testament to our commitment to offering products that leverage these benefits, providing our customers with superior quality and effectiveness in their CBD experience.

Canavape's Rewards & Loyalty program offers a free & premium experience for returning customers. Upon signing up for a Canavape account, members gain access to a personalised portal featuring exclusive discounts, promotions, and incentives. This program is dedicated to rewarding customer loyalty by providing unparalleled access to top-tier cannabinoid products at exceptional prices, enhancing your Canavape experience with each purchase.

There are lots of benefits to being a Canavape loyalty member:

· Earn points every time you place an order on our website, The more you spend, the more you earn!

· Get gifts on your birthday... every year.

· Get early access to sales and new product releases & so much more.

Yes, when you sign up and refer a friend you will earn a large number of Canavape points which you can convert and redeem on your purchases.

There are no limits on how many friends you can refer. You earn points for each and every one who chooses to purchase from Canavape.co.uk

In order to earn points, the friends you refer have to shop on the Canavape.co.uk website. If the points are still missing please contact us so we can help you.

When you’re ready to check out, just ensure that you’re logged into your account. Log in here. Once logged in you will see your points, discount codes and more which are available for use on your purchase.

You can only use one discount code, or type of discount at a time.

Your data will only ever be used for the sole purpose of offering the services and promotions described. We will never pass your data onto any third party.

Canavape ships its products across the UK, to most European countries, and other international destinations. If your country isn't listed in our shipping options, it's likely due to local laws regarding CBD or cannabinoids, which prevent us from shipping there.

Once your order is placed, we process it within 1-2 business days. Shipping time, after preparation, ranges from 1-5 working days, depending on the selected method. Orders placed after 2pm GMT are processed the next business day. You'll receive a shipment notification with a tracking number once processed. Note that express shipping doesn't necessarily expedite processing time

Yes, you can track your order. You will receive an email with a tracking number as soon as your order is dispatched and begins its transit.

After placing an order, the delivery address cannot be changed due to the immediate processing of postage. You can update your shipping address before placing an order by logging into your account.

Once an order is placed online and being processed, it cannot be cancelled. To check the status of your order, you can log in to your account or contact us for assistance.

If your tracking indicates your order was delivered but you haven't received it, first contact the parcel carrier. They can provide further details or evidence like photos or GPS location. Often, delivered orders may be with a neighbour or in a safe place. If you've checked these possibilities and still can't find your order, please contact us at info@canavape.co.uk for further assistance.

At Canavape, we accept returns of unopened items within 14 days of purchase for a full product refund. Items must be sealed and in their original condition. Please note, return shipping costs and a nominal processing fee are the customer's responsibility. Due to the consumable nature of our products, we cannot accept returns of opened items. For concerns regarding the smell or taste, we advise selecting products carefully, as these are not grounds for return. For returns, please contact our customer support at info@canavape.co.uk within the specified period.

We understand that smell & taste preferences differ but the anwser is no! Due to their consumable nature, our returns policy does not allow for returns based on these reasons. We strive for transparency in our policies to ensure customer awareness and satisfaction.

You don't need a medical prescription to purchase Canavape or ECS CBD products. They are readily available without the extra costs associated with consultations or prescriptions. While doctors in the UK do prescribe CBD for conditions like anxiety, pain, and epilepsy, our products are not intended for treating or curing diseases or illnesses. They are accessible for general use without prescription requirements.

You can travel with Canavape products, as they are legal to carry. However, it's crucial to check the regulations on CBD products in your destination country, especially outside Europe. If unsure, consult with authorities of the country you're visiting.

Most of our CBD products contain little to no THC. However, trace amounts in some products for example, full spectrum hemp oils might show up in drug tests when used very regularly, so it's best to inform your employer you use CBD or simply use THC-free products if this is a concern.